Frequently Asked Questions

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Our fastest, most recommended payout method is cryptocurrency. It takes up to 24 hours for your crypto wallet to be credited, but it is often much less, even just a few minutes! You can learn all about Crypto currency here, if you’re new to it. And here’s How To Request A Withdrawal Through Cryptocurrency.
If you preferred to keep playing, or even want to make a request for a higher amount, we may be able to help you. If the request has not been processed yet, you can contact our friendly Customer Service Agents to request a withdrawal cancellation.
The maximum amount of withdrawals per day depends on the specific method being used. Keep in mind, the minimum and maximum withdrawal requests frequency is subject to change without notice. You can check out an updated list here.
The process to make a withdrawal request is simple and straightforward. In some cases, for security reasons, we may request documents from you to process the withdrawal request. You can read it all about it here.

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